Aussie Firewood Kings does not accept returns or exchanges. We do not refund for any change of mind purchases. If your product is damaged we must assess the item to determine if the product is not usable, then we may grant you an exchange.
For questions regarding this please call us on (03) 9758 6602.
For an exchange, you have 14 days from the receipt of original order. Items must be brought in-store and must be in original packaging.